I am working for night shifts and the connection is being interrupted in the night since 3 days and was getting connected back in the afternoon around 3 then again the connection being interrupted in the night, this is the third time I am reopening the SR ticket and all the recieve is apologies and to contact the phone support I was almost on hold for 30 minutes, I have the call recordings I can share to someone if this complaint is assigned.
This was happened a couple of months before as well and for 3 days of issue they have added the compensation of 45rs in the bill, I am in 6 months package so they calculated the bill amount with the days of sevice effected and added that compensation I have spent almost 4 to 500rs in recharging the data and all I received is 45rs back.
Even now they are saying that as per process we cannot help you.
What does that supposed to mean??
Are the customers fools to get wifi pay the bill and not getting enough compensation when we experience the issue??
This has to be sorted out or I will file the official complaint in the consumer forum and will escalate this till the last power I can. Was this information helpful? | 
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Though the connection issue is fixed I need the compensation for the inconvenience caused, it should not be calculated by the bill I pay as the inconvenience caused me to add Data for the mobile which costed me almost 400 and more