[Resolved] ACT Fibernet — connection not activated

dpaks

from Hyderabad, Telangana

Address:

SriNidhi Nilayam, 500/8-1-284, OU Colony, Shaikpet, Hyderabad, Andhra Pradesh, 500008

I have applied for connection last week. They promised 48hours installation. They promptly came and collected around rs 1800/- for installation. So far, they have not activated it yet. It has been a week. Daily i call and email them multiple times but to no avail. Please help me with this.
The mental harassment is unbearable.

Acct no [protected]

I have also filed a complaint with https://consumerhelpline.gov.in with grievance number: 1539272

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Oct 1, 2019

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Aug 26, 2019

ACT Fibernet Customer Care's response Dear Sir,

Please share the completed 12 digit account number so that we can assist you.

Regards,
ACT Fibernet