ACT Fibernet — connection shift

Ashok Reddy K

from Delhi, Delhi

Address:

Kukatpally, Hyderabad, Andhra Pradesh, 500072

I contacted the act fiber customer care for connection shift from moosapet to kukatpally on[protected], till date there is no response from the act, so i went to act office at kphb road no 1 and raise a compliant and they have given me the team leader number and i spoke with him he promised me that today evening i will send the executive, but none of them came and i have been trying to contact the team leader for kukatpally since morning he is not picking my call.

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customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2019

ACT Fibernet Customer Care's response Dear Valued Customer,

We regret the unpleasant experience you've had. Please share your Account ID or Ticket Number for our team to look into the issue.

Regards,

Team ACT Fibernet

Jul 06, 2019

Updated by Ashok Reddy K My account[protected]

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Comments

Ashok hemanth

from Mumbai, Maharashtra

I have recently relocated .they have installed wire but not allocating service man .even I tried escalating to nodal officer but I was not able to connect to there number because it is very busy

ACT Fibernet Customer Care's response, Jul 5, 2019

Verified Support

Dear Ashok hemanth,

We regret the inconvenience caused. Please share your contact number and city name below. We will look into this for you.

Regards,
ACT Fibernet