[Resolved]  ACT Fibernet — Connection transfer due to relocation

Address:560102
Website:www.actcorp.in

I'm sanjay and i'm using act fibernet 6 months plan, i recently changed my house and raised a connection transfer request.
Complaint id #ticket# [protected], #[protected]
Act has 7 days sla to do the connection transfer which has been breached and they are not taking any action against it.
I have paid for 6 month of service and not able to user service since 2nd april, my pre-paid amount is getting wasted for nothing.
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May 19, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Apr 09, 2017
Updated by sanjayk9607
Account number associated with ACT Fibernet :[protected]
Verified Support
Apr 09, 2017
ACT Fibernet Customer Care's response
Hi Sanjay,

We are sorry to know about this, we will get in touch with you.

Regards,
ACT Fibernet
Verified Support
Apr 18, 2017
ACT Fibernet Customer Care's response
Hi Sanjay,

The above mentioned grievance has been resolved. For further queries SMS TC HELP to[protected] from your registered no.

Regards,
ACT Fibernet
Complaint comments 

Comments

still there is no response from act fibrrnet, I called customer care to check-in about the status they said it will take 2 more days for no reason. I can't tolerate such stupid service after prepaid of 6 months connection.
need immediate action against act fibrrnet.
Pathetic service, 10 days since i raised the request. Still no response.
Requesting a legal action against them.

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