[Resolved]  ACT Fibernet — Connectivity issues again

Address:Chennai, Tamil Nadu, 600040
Website:actcorp.in

Post Vardah restoration of service, the ACT connectivity we have has been coming down frequently. Works for 1 week, down for 1 week. We faced a similar issue last month when it was down for almost 3 weeks. Have raised a complaint in the forum last time. But this issue keeps occurring.
My Account ID is[protected]. Always receive fake promises on customer calls. Real tired with the behavior of ACT. Would not be recommending this to anyone.
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Mar 27, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Feb 24, 2017
ACT Fibernet Customer Care's response
Hi Anjana,

We regret to know about this, we will get in touch with you on priority.

Regards,
ACT Fibernet
Complaint comments 

Comments

Network symbol is showing triangle shape yellow colour
When I opened browser showing message like DNS_PROBE_FINISHED_NO_INTERNET

WHEN I DIAGNOSE MY LOCAL AREA CONNECTION IT SHOWING
"Investigate router or broadband modem issues "

I DON'T HAVE WIFI ROUTER IT IS DIRECT CONNECTION pls help me

ACT Fibernet Customer Care's response, Feb 28, 2017
Verified Support
Hi lakshman,

Please share your Customer ID or registered contact number and we will get back to you.

Regards,
ACT Fibernet

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