[Resolved]  ACT Fibernet — connectivity issues for at least 10 days in a month

Address:Dommasandra, Bangalore Urban, Karnataka, 562125

My connection is 40 days old and i have already faced multiple network failures with your connection.
My current issue started on 10th nov 2019, it still persists. I have raised a complaint via phone. Via app. Written mails to nodal officer and appalate authority blr. No response. Horrible service. I have spent several hours on the phone trying to get my call escalated. No response.
The most unreliable, irresponsible team i have ever seen.

My problem is still not resolved
Your act fibernet request sr[protected] is expected to be resolved by 11/12/2019 05:00:00 pm (Mm/dd/yyyy) t&c apply.
Our new helpline numbers are[protected]/[protected]. You can track the status of your service request using the act fibernet app. Download here http://is.gd/actapp
Was this information helpful?
No (0)
Yes (0)
Dec 14, 2019
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Nov 13, 2019
ACT Fibernet Customer Care's response
Dear Valued Customer,

This is not the experience we want you to have. We have put this on priority with our team.

Regards,

Team ACT Fibernet
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ACT Fibernet
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    4525
    Pending
    514
    Resolved
    2325
    ACT Fibernet Phone
    +91 91 2121 2121
    +91 72 8899 9999
    ACT Fibernet Address
    Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
    View all ACT Fibernet contact information