[Resolved]  ACT Fibernet — consuming electricity from my meter for box without my informing me

Address:500027
Website:www.actcorp.in

This haritha and i have subscribed act fibernets internet services, account no – beam297132. Am there customer almost since 7 years. 4 years back because of interruption in services they have installed a box in my premises and they have connected the box to my electricity meter without intimating. That box is consuming allot of electricity and am paying electricity bill for that box. I have been requesting the service provider to resolve the issue but they are not resolving the issue. I have never failed to pay the internet bill in this 7 years and they have cheated me without intimating me that the box will be connected to my electricity meter and it will consume electricity. Please request you to resolve the issue by taking action on the service provider.
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Aug 11, 2018
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Jun 27, 2018
ACT Fibernet Customer Care's response
Hi Haritha Pyata,

We regret the inconvenience caused. Please share your contact number. We will look into this for you.

Regards,
ACT Fibernet
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