ACT Fibernet — Consuming more data than the usage

Address:	600083
Website:	www.acttv.in

Account ID- 1144879

Facing the worst experience using ACT broadband. My FUP of 100 GB gets completed in 13 days and after that I am using 512Kbps speed which is the most frustrating thing. I am Planning to move to Another broadband service provider if the issue is not solved. I am facing this problem for past 5 to 6 months. I even logged complaints in customer care but they keeps saying same thing that we dont charge more, we charge based on usage. I also got the usage reports and checked but still I don't download videos or games frequently. My first month usage was correct but now its showing fake information. On day 1 it shows i used 10gb and on day 2 - 7gb and in 4 days it shows that i have used 30gb. If the problem is not solved then I am planning to disconnect the Broadband connection.