ACT Fibernet — continuous disruption

Address:	Golden Heights, 59th ‘C' Cross, 4th ‘M' Block,Rajajinagar,Bangalore- 560 010, Karnataka., Bangalore, Karnataka, 560016
Website:	selfcare.actcorp.in/web/blr/contactus

I am facing serious trouble from Act Fibernet,
the worst ever service I have ever encountered in India.
from past 15 days, they haven't given a single day with proper internet connectivity, from last one week neither am receiving internet, nor they are responding to my complaints.
I have written to their customer care, nodal officer and appellate authority,
not even a single response were from there.
the horrible part is they are not even accepting my disconnection request.
they are not all receiving the calls also.
now my only option is to approach the Indian consumer court.
i hope there will be some way to deal with these white collar criminals