[Resolved]  ACT Fibernet — Customer harassment

Address:Coimbatore, Tamil Nadu, 641016
Website:Actfibernet

I bought a act Fibernet last month in my home singanallur.. They installed a box in my home and never told us any details that time...it started working..15 days later they came suddenly to My home and without our knowledge they started working on that box to give one more connection without even letting us know wat was it. We obejdcted meaning that we wanted to get it clarified as we were not told about this anypoint of time.. Now that person Mr.moorthy from act Fibernet has again come today inside our home and harassed my mother..telling he will make sure this connection will be discontinued .. We have paid advance rental plans...issue i s that this kind of customer harassment is highly unacceptable.. From act..Fibernet...
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Mar 5, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Feb 02, 2017
ACT Fibernet Customer Care's response
Hi Drspsiva,

We regret the inconvenience caused. Please share your Customer ID or registered contact number and we will get back to you.

Regards,
ACT Fibernet
Complaint comments 

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I have requested to disconnect my connection . But no response was given for 10 days . Kindly disconnect my connection . I requested on january but now its february and now i received the bill for this month.
ACT Fibernet Customer Care's response, Feb 10, 2017
Verified Support
Dear Gurukamal,

Sorry to note that. Please share your Customer ID or registered contact details for us to assist better.

Regards,
ACT Fibernet

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