[Resolved]  ACT Fibernet — customer id[protected]

Address:560008

I am relocating and hence raised request to close the current act broadband connection. I have already paid current month amount and want refund for the remaining days for which i won't be having their broadband service.

But customer service representative told that refund in my bank account is not possible instead they are suggesting to keep balance with act account. I want my money to be refunded.
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Oct 6, 2018
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2018
ACT Fibernet Customer Care's response
Dear Customer,

We have your details and will arrange a call back from the concerned team.

Regards,
ACT Fibernet
Verified Support
Aug 31, 2018
ACT Fibernet Customer Care's response
Dear Customer,

We believe that your mentioned grievance has been resolved. Kindly let us know your feedback. For any further assistance, SMS TC HELP to[protected] from your registered number and we will be at your assistance.

Regards,
ACT Fibernet
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