ACT Fibernet — Customer support executive called me an ###

ACT Fibernet — Customer support executive called me an ###

A amitamit93 Apr 27, 2022 May 1, 2022 This thread was updated on May 1, 2022

I received a call from CUSTOMER care of Act broadband at 3.44 p.m on 27th April 2022 as I had raised w complaint my Internet was not working.. Their executive called me to enquire and when after a couple of questions he asked me something that I couldn't understand. And when I asked him to repeat it, he called *###" and when I questioned, he just disconnected the call. His name was Parth. Was this information helpful? No (0) Yes (0)
ACT Fibernet customer support has been notified about the posted complaint. Apr 27, 2022 Updated by amitamit93 I then called back the customer care to raise a complaint.. And an executive by the name Jyothi C promised I will receive a call within 4 hours and if I do not receive then she may be held liable... And I haven't received the call, its been 5 hours now... Verified Support Apr 28, 2022 ACT Fibernet Customer Care's response Hi, We regret the unpleasant experience. We will check the issue and get back to you with a resolution. Please share your account number. Apr 28, 2022 Updated by amitamit93 [protected] Verified Support Apr 28, 2022 ACT Fibernet Customer Care's response We regret the inconvenience caused. Please be assured that our team is looking into this. Apr 28, 2022 Updated by amitamit93 Waiting on an update soon May 01, 2022 Updated by amitamit93 Hello?
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