[Resolved]  ACT Fibernet — Data limit usage

Address:Chennai, Tamil Nadu, 600018

We are only 2 at my place and i am not there at home during office time so this leaves it with 1 prime user.

This month my 110gb fup was expired with in 10days.
My account detail : 10967530

I have called them repeatedly following up the issue. They reverted on the 5th day saying that all the data are exhausted through same modem it cannot be reimbursed. This is the 2nd consecutive time happened. I'm clueless of how it happened. T
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Apr 23, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Mar 19, 2017
ACT Fibernet Customer Care's response
Hi Srinivas,

We will look into your issue and get in touch with you.

Regards,
ACT Fibernet
Verified Support
Mar 23, 2017
ACT Fibernet Customer Care's response
Hi Srinivas,

The above mentioned grievance has been resolved. For further queries you can contact us on [protected] & helpdesk.[protected]@actcorp.in. We have upgraded the plans for Chennai for the month of March 2017 only as a small token.

Regards,
ACT Fibernet
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