[Resolved] ACT Fibernet — data scam/fup scam

Viswesh Suresh

from Bengaluru, Karnataka

Address:

Sudarshan Layout 1st main, Gattigere, Rajarajeshwari Nagar, 102, #7, Krishna Kuteera, Bangalore, Karnataka, 560098

In the month of May, i had 200GB in my account, i hardly use more than 75 GB but then by the end of may the data was not available in my account, when called they said that it has been completely used, no one other than me uses the WiFi at home...It was hardly a matter of 5 days for the FUP to be reset, and was waiting...in June I have only 100GB and now I see that it says only 52GB is remaining...This is totally not fair and i feel that they are stealing my data..

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Jul 29, 2019

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Jun 11, 2019

ACT Fibernet Customer Care's response Dear Viswesh Suresh,

We regret the inconvenience caused. Please be assured that our team is looking into this.

Regards,
ACT Fibernet