[Resolved]  ACT Fibernet — dedicated device payment done few months before but not taken the request yet

Address:

Chennai, Tamil Nadu, 600091

Hi,

When i move the new premises, i have requested act internet service provider to give me a separate connection and it should not be shared to neighbors since we got so much disturbance from the support team if there is any complaint registered. They agreed but they started coming to home and requested to take a connection from the device for the neighbors. Initially we refused and allowed to take a connection to our neighbor. They said if you need device for your own then you need to pay 2000+ which i paid long back. Till now the other connection which is taken from our box is not yet removed and also the device with single port is not installed.

I have given complaint several time but action is not taken. This shows that they are also same as other companies when it comes to customer support.

I can't wait more. If this is not resolved in few days, i will remove the neighbors connection from the device.

Thanks,
Venkat