ACT Fibernet — Delay in connection as well as refund

Address:

Bangalore, Karnataka

RsonaI registered for ACT fibernet connection on 8th Feb 2015. But no one showed up for the installation till 6th March. All the members in the house being working, we called up ACT members both on company numbers as well as personal numbers to come whenever we are available. Moreover we took sick leaves for continuous week in order to get the connection but everything went in vain. Being ved up by their worst service till then, we finally told them to refund us the money on 6th March 2015 we would like to opt for some different internet provider. Today being 18th March, they have not refundes the money too.