[Resolved]  ACT Fibernet — Delay in Connection Installation

Address:ADDRESS - Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru - 560 010

Hi,

I had paid 3887 towards my broadband connection with prospectus number[protected]. I was assured installation will be done same day. I made payment through the link sent by the sales person.

Post that i called multiple times but till date no response from your side. Following your ignoring attitude i raised a cancellation request with request number, SR[protected] which was supposed to be addressed by today but again no call / email.

If the connection speed was good enough then there would have been 10- 15 new connection in the building but now I don't think I would recommend you to anyone.

I want my refund within the next 24 hours.

Thanks & Regards
Abhijeet Kumar
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Jun 12, 2022
Complaint marked as Resolved 
ACT Fibernet customer support has been notified about the posted complaint.
Verified Support
May 12, 2022
ACT Fibernet Customer Care's response
We regret the inconvenience caused. Please be assured that our team is looking into this.
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    +91 72 8899 9999
    ACT Fibernet Address
    Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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