[Resolved]  ACT Fibernet — delay in installation and no response from technician

Website:www.actcorp.in

I applied for a new broadband connection (New account no.[protected] and the executive, mr. Mohd aslam khan called me on saturday 8th september 2018 and told me he is unavailable now and will meet me on monday. He told me not to accept any other executive's call for a new connection (A - max 425). I waited till monday and called him. He came and took the money rs. 500 in cash for one monthly bill and waived off the installation charges. I told him that my father is in the hospital and i want it installed as soon as possible. He promised me that the installation will be done on the same day. Till date, there is no proper response.
I want my rs. 500/- back and i will opt for some better service provider.
Was this information helpful?
No (0)
Yes (0)
Oct 19, 2018
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2018
ACT Fibernet Customer Care's response
Dear Valued Customer,

We regret the inconvenience caused. Please be assured that our team is looking into this.

Regards,
ACT Fibernet
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ACT Fibernet
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    4526
    Pending
    514
    Resolved
    2325
    ACT Fibernet Phone
    +91 91 2121 2121
    +91 72 8899 9999
    ACT Fibernet Address
    Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
    View all ACT Fibernet contact information