[Resolved]  ACT Fibernet — delay in refund of money

Address:Dondaparthy, Visakhapatnam, Andhra Pradesh

I on 8th july 2019 registered for new connection by paying rs.3888 (Six months package). The sales executive said that he will give connection in 3 days. After3 days he asked to wait for another 3 days. Again after 2 days when i called them they should that there is no feasibility for me connection at my home. I asked them to refund my money then. They said that they initiated the process and i will be credited amt with in 10 days. After 1 week when i called them to inquire abt refund status they are now asking me to wait for another 15 days. Till now 3 weeks passed. No response from them.
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Sep 2, 2019
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Jul 26, 2019
ACT Fibernet Customer Care's response
Dear Valued Customer,

We regret the unpleasant experience you've had. Please share your Account ID or Ticket Number for our team to look into the issue.

Regards,

Team ACT Fibernet
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