[Resolved]  ACT Fibernet — delay in shifting of the connection

Address:580043

I have raised shifting request from k. K halli to 2nd block hbr layout bangalore-43..

Since 1st october and till now the technical team did not come to install the connection in my new house so so tell me how long should i wait till i get my connection shifted to my new home tomorrow will e the nine days since i raised thrme request please if you want to provide your services u should provided in professional way,
I called customer car sir will send the technical team to instilling your connection and till date they did not come, please do your jop if not leave it to others
Thank u
Regards
My user id no:[protected]
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Nov 10, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2017
ACT Fibernet Customer Care's response
Dear Valued Customer,

We are sorry for this. Please share your city name; we will get in touch with you.

Regards,
ACT Fibernet
Verified Support
Oct 09, 2017
ACT Fibernet Customer Care's response
Dear Valued Customer,

We are extremely sorry for the unpleasant experience. We will get in touch with you and set things right.

Regards,
ACT Fibernet
Complaint comments 

Comments

👍
Sir, i had got a message that issue is resolved but its is bad to say that i did not had get a wifi password til now, so, iam only getting a message of solvency but not the solution

that's why iam kindlyi requesting you to please solve the issue immediately.
ACT Fibernet Customer Care's response, Oct 12, 2017
Verified Support
Dear Valued Customer,

We regret for the delay. We will get in touch with you and set things right.

Regards,
ACT Fibernet.

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