[Resolved]  ACT Fibernet — Delay in shifting old connection

Address:Chennai, Tamil Nadu, 600093
Website:portal.acttv.in/web/chn/home

I am a user of ACT Fibernet. I recently shifted to a new house and I registered a request for shifting the connection too. It has been more than 10 days now and i have not received any call or update from them. I am not able to do my office work at as i don't have internet connection. While giving connection they said that within 3 days shifting of connection will happen. While registering the request they said it will be 7 days. Now its more than 10 days. So far nothing has happened. They are not good in customer service anymore as they have got enough no of customer it seems.
Request No:[protected]
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Aug 7, 2021
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
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Dear Valued Customer,

We regret the inconvenience caused, we will get in touch with you.

Regards,
ACT Fibernet

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