[Resolved] ACT Fibernet — Disconnect request raised without my knowledge
S
srv_bala
Feb 14, 2022
Feb 15, 2022
This thread was updated on Feb 15, 2022
I had raised a complaint yesterday as the internet was down at my house. Today I received a message that a disconnect request is raised for my connection. I have no idea why this was raised without my request or consent. Such bad customer service.
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Mar 18, 2022
Complaint marked as Resolved
ACT Fibernet customer support has been notified about the posted complaint.
Verified Support
Feb 15, 2022
ACT Fibernet Customer Care's response Hi, We regret the inconvenience caused. Please share your account number for us to assist you further.
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