ACT Fibernet — disconnecting the act fibernet connection

Address:A c guard, Hyderabad, Telangana, 500004

Id[protected]
I want to disconnect act fibernet account as i am shifting my location

I called customer care but they are not responding. Every time i call the call is not being connected to any executive. I have already through act mobile aap for disconnection as I am shifting to kolkata on 15.06.2019. The request no. Is SR[protected].
Further I have already surrendered the registered mobile number. please act terminate my account.

Regards
Satyapriya pradhan
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