[Resolved]  ACT Fibernet — Disconnecting to your service

Address:500062
Website:actcorp.portal

My account details
[protected]
Profile : shaik shanwaz basha
User id: [protected]@gmail.com
Contact: [protected]
Address: 8-3-228/92/a rehmath nagar, hyderabad.
My plan is 100gb at 25mbps fup 1mbps at 650 but the bill is totally of 748 with inclusive of all taxes.
We are not satisfied with the plan and at the same time the other network provider providing 1000gb at 40mbps for 665 we are thinking to shift to that.

Other thing is at the time of shifting we thought to disconnect but your people offered a 50% discount for two months but they given for only one month. But when the place a complaint they said that there is no such offer on your account.
Finally we decided to disconnect.
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May 9, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
May 09, 2017
ACT Fibernet Customer Care's response
Dear Valued Customer,

We apologize for the inconvenience caused, we will look into your issue and get in touch with you.

Regards,
ACT Fibernet
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