[Resolved]  ACT Fibernet — Disconnection of Act services But also Act Fibernet is charging us.

Dear Sir,
I have asked for the disconnection of the service and I am repitedly receiving calls for non payment of dues !!!

I have paid my dues and raised for disconnection. This is prepaid services and I have not obtained for the extention of services. Then why the bill is getting generated ? Even after raised the disconnection... I have Even thought paid Rs. 397.23 what the hopeless service this is ...

I am hereby requesting your support regarding this matter...!!!

The ACT FIBERNET is really not at all good for the connection for internet.. they are not at all understanding the Customer issues ...

The initial days they have asked us to pay amount for 3 to 6 months in one go then our wifi router will be free ... now they are asking the router back... I don't understand why they are lieing to there customers ... !!!

I request your support to refund my amount of Rs.397.23 and close this issue, unnecessary calls needs to be avoided from ACT Fibernet.

Pls help .

As per the above mail...

Kindly cancel my subscription permanently. This is really irritating services which I have ever took. I have got the msg for subscription cancelation .but now also I am getting calls from your company.

This is really unacceptable ...!!!

Kindly request you to do the needful on priority.

I have handed over my wifi router also ... why again it's showing outstanding balance...

No one is responding...not Even nodal officers ... pls respond.
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Oct 15, 2022
Complaint marked as Resolved 
ACT Fibernet customer support has been notified about the posted complaint.
Verified Support
Sep 12, 2022
ACT Fibernet Customer Care's response
Hi, We regret the inconvenience caused. We will arrange a call back from our concerned team.
Verified Support
Sep 12, 2022
ACT Fibernet Customer Care's response
Hi, we tried calling you but were unsuccessful. Request you to share an alternative contact number or a favourable time.
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