[Resolved]  ACT Fibernet — Do Not Call me to express apologies

Address:

14th Main, Banashankari 2nd Stage, Bangalore

I did not subscribe to your internet service to listen to your apologies. Work on improving your service.

Ask your staff at [protected] to NOT call me and disturb me.

I write my feedback messages on this forum so people know the incompetency level of your service.

You have a monopoly in our area, with BSNL as only other option. So you have no incentive to improve.

On top of that you have an unethical policy that a customer must tolerate any outage less than 24 hours and expect no refund. This is an UNETHICAL practice. With outages week after week, customers only suffer.

You do not care about families WFH and dependent on online classes.