ACT Fibernet — Do not disturb

ACT Fibernet — Do not disturb

A ArunSm007 from Karur, Tamil Nadu Jul 9, 2022 Aug 13, 2022 This thread was updated on Aug 13, 2022

I’m using Act Fibernet. I do not want them to call to my number on any circumstances. So, I called their support and asked them to activate do not disturb. I also tried raising complaints using their mobile app. The raised complaints were removed in my account suddenly. Still, I receive payment reminders and service rating calls on daily basis. This just got irritating and I can’t bear with this anymore. Was this information helpful? No (0) Yes (0)
ACT Fibernet customer support has been notified about the posted complaint. Verified Support Jul 10, 2022 ACT Fibernet Customer Care's response Hi Arun, we regret the inconvenience caused. Please be assured that our team is looking into this. Jul 13, 2022 Updated by ArunSm007 Any update on this? Still, I receive automated service rating calls. Jul 16, 2022 Updated by ArunSm007 It's been a week and no actions has been taken Verified Support Jul 19, 2022 ACT Fibernet Customer Care's response We believe that your mentioned grievance has been resolved. Kindly let us know your feedback. For any further assistance use our Mobile App https://bit.ly/3jjgLTj or mail us at: [protected]@actcorp.in. Jul 19, 2022 Updated by ArunSm007 I received an SMS and app notification that I will still receive payment reminders. PFB the message "Dear customer, You will now receive payment reminders only during invoicing and before due date. Team Act" Jul 27, 2022 Updated by ArunSm007 It's been a week and no response from Team Act Aug 13, 2022 Updated by ArunSm007 Still I receive payment reminders
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