[Resolved]  ACT Fibernet — duping customers in disguise of act blaze connection

Address:	Bangalore, Karnataka
Website:	www.actcorp.in

Paid 7427 for 6M + 1M free (ACT blaze) connection but in the system they marked it as 6M + wifi router. After 5 months 10 days, ACT fibernet de activated my connection, had to call up the customer care and explain them...the issue was taken care temporarily and again de activated my connection just 3 days before 6 months... Though i had opted for 6M + 1M free connection, i was never provided the 1 month free option and its more than 12 days, my connection is de activated still no action is being taken.

Every time i call up customer care 3 to 4 times daily and have to explain each person the entire history, they just activate it for few hours and it again disconnected for 4 to 5 days...

ACT fibernet cheated us, never provided the 1 month extension due to wrong updation... In case if they had updated as "6M + free wifi router", so where is the wifi router ???? No wifi router also was provided...

After submitting a complaint we have to wait for 72 hours...and still it does not get resolved... ACT has to reimburse my 1 month subscription amount or at least provide me the wifi router...

Mailed nodal officer and other authorities also, but still no reply... Is this not called exploitation... I would like to take this legally...