[Resolved] ACT Fibernet — excessive sms communication
A
antalexa
from Kodungallur, Kerala
Website:
www.actcorp.in
ACT continues to send SMS's to me after having disconnected my connection and closing my account. I moved city and did not require their services any more. I have since asked them to stop on multiple occasions but they seem to ignore these requests. When calling them they say the issue has been resolved but I still receive communication. All my due payments are complete (confirmed when I called them) and therefore there is no reason for them to contact me especially after telling them not to message me any more. Either they are intentionally doing this (in this case they should be fined) or they do not have a process to fix this (they need to set up a process). Please contact them and fix this. my number is [protected] and this is also a way to identify my account with act.
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Mar 25, 2018
Complaint marked as Resolved
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