[Resolved]  ACT Fibernet — Fail to provide service worst service ever, some mischief at network switch in the box

Address:	Hyderabad, Andhra Pradesh, 500013
Website:	www.actcorp.in

Username : [protected]@gmail.com
Phone num : [protected]
Account id :[protected]

I have been subscribing to act fibernet for the last 5 years. Of late, i am facing a serious issue for the last two days with respect to my connection. Somebody is doing some mischief at the box that is installed at our opposite residence. The box consists of a network switch.
The incoming ports are more than the number of ports available at the switch. So they are removing my cable from the switch and inserting the other one. For that reason, i am not getting internet connection as my cable was intentonally removed though
I paid the bill for the next 6 months cycle in full payment.
This is a serious mischief done by the executive or concerned authorities from act fibernet. I got phone call concerned authorities
Name : avinash
Phone num :[protected]
He saying that! They are removing my cable from the switch and
Inserting the other one. So i asked solution, he said there is no switch to reconnecting and just put my call off and many times im trying to call him he not even responding
I have escalated this issue to the act fibernet customer care team, they made sure that this would not happen again. But it is of no use to me.