[Resolved]  ACT Fibernet — fake sale practices

Address:506003

Good afternoon
My name is arif and my concern is in regards to new connection.
I belong to warangal and i got a message in my inbox stating... (Feel the advantage with act fibernet! Now get 50mbps speed effectively @rs 471. Call now [protected]. T&c*) yesterday i got this
I called on above number for connection so he informed me with gst is the above offer.. So i asked how to proceed wheter monthly or how?
So he said 5+2 months is available now i want to ask should i pay for 5 months or 7 months??
They are asking me to pay for 7months is it genuine service or fake??
When u people are offering 2 months free then il proceed accordingly and il pay for 5months what for i should pay 7months
And this complaint i have already made to customer care 2 days ago till no resolution for it..
Kindly look into the concern and get back with update..
As given from your act group i need conmection according the above plan now they are changing plans and asking me to pay 3800 which is blunder as per above text...
Thanks
Arif
[protected]
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Aug 6, 2021
Complaint marked as Resolved 
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Good morning
This is to inform you that yesterday act fibernet guys came for installation for 3100 for 5+2 months 50mbps 400gb but again they are asking for 3200 i dont know what is this calculation if you calculate with (Feel the advantage with Act fibernet! Now get 50mbps speed effectively @Rs 471. Call Now [protected]. T&C*) including gst it is 555 per month and for 5 months it is costing around 2700...
Eventhough iam paying 3100 still they are asking 3200 now what iam i suppose to do??
Kindly look into in and setup connection asap
Hi Swag Swaggy,

We regret the inconvenience caused. Please share your contact number and city name below. We will look into this for you.

Regards,
ACT Fibernet

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