ACT Fibernet — ​False commitment from ACT Fiber net

Address:

Bangalore, Karnataka

False commitment from ACT Fiber net ACT Fibernet doesn't deliver on time The sales executive Mr Jaffer was just so prompt in collecting the money on the day he came to my Officeto fill my application, but ACT is not so prompt in getting the connection activated. The sales executive said the connection will be activated in 6 days, and then after the 6th day, the customer service officer said they needed 4 more days. And it's been over 15 working days, the connection is not activated yet. So far 4 complaints have been raised to no avail. Each day a new complaint request is filed and each day the customer service officers promise that I will get a call back on that day or the next day, and that day never comes. Executive Jaffer gave his Boss no and his boss picked up the call and said will get back. There after he blocked my no and not responding. Dear ACT, If you are not willing to serve no issues we have a lot of choice in the market. Pls refund the amount and I would any ways get some other connection THEIR CUSTOMER SERVICE IS PATHETIC AND IT SEEMS THEY DON'T CARE ABOUT THE CUSTOMERS ONCE THEY HAVE OUR MONEY... Regards Uttam, [protected]