ACT Fibernet — False promise on reactivation

Was promised free activation & 6M + 2M offer on reactivation back.

1) They delayed in activating the offer by more than week for which they charged me, I had raised the mail from the moment I got connection. I had to pay more . including the advance

2) Now This month I have been charged again for reactivation

3) Raised a complaint no one addressed closed without any consent.

Why such fake promises ? Request TRAI India to look into this.
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ACT Fibernet customer support has been notified about the posted complaint.
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Dear Customer we are unable to process your waiver request. Pl contact customer support in case of any query . Your ticket no SR[protected] is closed. Please share your feedback on https://soa.actcorp.in/fb/csat.php?type=SR&id1=[protected]&id2=SR[protec... To REOPEN the Ticket Reply N to [protected]. Download the ACT Fibernet App to experience one stop solution to all your account management needs. Team ACT Fibernet.

Seriously ???

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