[Resolved] ACT Fibernet — fibrenet inaccurate and higher data usage..
S
Shekhar1232
from Lucknow, Uttar Pradesh
Address:
Lucknow, Uttar Pradesh, 226022
So i got this act fibrenet connection on the eve of 23rd june. The plan is 500 gb data on a 100 mbps speed over a wired connection and up to 50 mbps over wireless on 2.4 ghz freq. So on 23rd from 7 pm to 12 pm they showed that i used almost 33 gb of data which is impossible, it must have been bw 10 to 12 gb i checked data usage on every device. And since then they are showing everything exaggerated. Today itself as of 10:44 am they are showing i've used more than 6 gbs of data that also 4.59 gb in downloading and 2.39 in uploading which is again not possible i added all the data for today it's almost 1.2 gb. They are running a scam out of customers. According to their data usage description, i used 106.70 gb data from the eve of 23rd june to the morning of 27th june. They seem like scamster if it will remain so i'll have to get ri of them.
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Jul 30, 2019
Complaint marked as Resolved
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