[Resolved] ACT Fibernet — Fraud on Usage limit (Not 50GB only 20GB)

gmcbabu6

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

Initially speed and FUP limit was very good, Last month they announced to increase the speed and usage limit. But Usage limit crossing very soon. I went to out of station for 5Days.While moving consumed unit was 20.3 GB after coming back when I checked the consumption rate is 38.8 GB. I made the complaint regarding this but still didn't get reply. They will provide only 20GB instead of 50GB.

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Aug 14, 2020

Complaint marked as Resolved

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Comments

Bobby Johnson

from Bengaluru, Karnataka

Same here dude. I went to chennai (10 th Dec) for 3 days and before I left I checked my usage it was 10.2 GB, when I came back it is 20 GB crossed. It was turned off. Same month 15th, my 60 GB is over !!

ACT Fibernet Customer Care

from Bengaluru, Karnataka

Verified Support

Hi,

Please share your Customer ID or registered contact number and we will get back to you.

Warm regards,
ACT Fibernet