ACT Fibernet — Frequent connectivity drops

ACT Fibernet — Frequent connectivity drops

M mahesh cheetirala from Hyderabad, Telangana Jul 12, 2016

I have raised 7 consecutive tickets in past 20 days with connectivity loose stating server is down without any notification . its been 48 hours since i have raised a complaint where the SLA is 24 hours stiill no resolution . My mail ID : [protected]@gmail.com mobile Number : [protected] Please help me with any penalty mechanism for beam so that they resolve the issue soon . Was this information helpful? No (0) Yes (0)
customer support has been notified about the posted complaint.
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ACT Fibernet Customer Care

from Bengaluru, Karnataka

Jul 13, 2016

Verified Support

Dear Mahesh Cheertirala,

We apologies for the inconvenience caused. We will get in touch with you.

Warm Regards,
ACT Fibernet

ACT Fibernet Customer Care

from Bengaluru, Karnataka

Jul 18, 2016

Verified Support

Dear Mahesh Cheertirala,

The above mentioned grievance has been resolved. For further queries you can contact us on[protected] or [protected]@actcorp.in.

Warm Regards,
ACT Fibernet