[Resolved] ACT Fibernet — Frequent disconnection of internet | |||||
To the officials, From a very dissatisfied customer. Been facing frequesnt disconnection of internet from ACT. Very poor services. Been on call with 2 representatives but they literally hung up on me. All they do is empathise for my frustration. Emapthising does not help. I need a solution for this issue. Been calling them for a while continually on this issue but I do not see there is any progress on my resolution. All they say is a standard script (There may be a technical fault on the Junction BOX). God knows what it is.. or if they are giving me a run about. Having to catch hold of them to resolve the issue is an impossible task. HAve also been in contact with their NODAL OFFICER KUMAR REDDY the hopes of having a resolution ended up in vain. If a high grade officer does not have the capability to resolve issues as such... I dont know who else will! My last point of contact is you all. Please have a permanent fix on this issue. Looking to hear from you soon. ACT account number: 11328368 Connection holder name: Sreeram Recent Ticket number: [protected] Regards, Sreeram Was this information helpful? | |||||
Jun 4, 2017 Complaint marked as Resolved customer support has been notified about the posted complaint. Verified Support May 04, 2017 ACT Fibernet Customer Care's response Hi Sreeram Nair, We sincerely apologize for the inconvenience caused, we will look into your issue and get in touch with you. Regards, ACT Fibernet Verified Support May 04, 2017 ACT Fibernet Customer Care's response Hi Sreeram, The above mentioned grievance has been resolved. For further queries you can contact us on [protected] & helpdesk.[protected]@actcorp.in. Regards, ACT Fibernet | |||||
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+91 91 2121 2121
+91 72 8899 9999
Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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No response from the team
No internet connection from past three weeks
Don't know for what joy we are inventing in act broadband
We are sorry to know that your installation has not been completed. Please share your contact number along with your city we’ll be happy to look into this for you.
Regards,
ACT Fibernet