[Resolved] ACT Fibernet — frequent disconnections and pathetic customer service

shyapand

from Bengaluru, Karnataka

Address:

TAS Analytic Services pvt LTD, RMZ Ecospace,1B North Wing,6th Floor,Bellandur,Varthur Hobli, 560035

My internet is not working properly since last 1 week and i have launched multiple complaints but everytime i get a message that ticket is closed without any one calling me or visiting my house. I have asked them to disconnect my internet permanently but they won't listen. I have also written 3 mails to nodal officer bangalore but they seem to be useless. I don't understand what to do now. I will be paying for service that i am not able to use.

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Nov 3, 2019

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Oct 01, 2019

ACT Fibernet Customer Care's response We regret the inconvenience caused. Please be assured that our team is looking into this.