[Resolved]  ACT Fibernet — Frequent Disconnects Every Day

Address:Hyderabad, Andhra Pradesh

I am facing frequent disconnections each day. I have been complaining beam but no proper action is taken yet. The beam technical person just comes & gives new reason every time. Either the switch wasn't working & fixed now or some other senseless reasons. I work from home & I have faced a lot in the last 2 months, raising tickets all the time with no action. Beam has no sense of responsibility & respect towards 3 years old customer with 6 month plan. Despite having beam, i end up using mobile 3G for official work too!! I need the problem fixed or reverse my amount immediately. Thanks, Syed Salar [protected]
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Aug 14, 2020
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
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There is no internet daily for as long as 6 to 8 hours!!

I need the remaining balance amount to be refund to me now. The service is very pathetic & I want it to be disconnected with the refund initiated.
Dear Syedsalar,

The above mentioned grievance has been addressed & resolved. Please feel free to get in touch with us on 66272727 or write to us at [protected]@beamtele.com, if you have any other queries. Thank you for your cooperation.

Warm Regards,
Beam Fiber

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