Comments
Hi,
Till today the issue still not sorted out. My internet speed is still 2MBPs speed and FUP has not been reset for this month till date and today its 15th Jan 2014 half of the month is completed. And you people fit for nothing can't solve the issue till date. I have raised the complaint on 2nd of January 2014 and daily I am calling up sending mails regarding this nothing is happening only new ticket numbers are raised and status of the tickets is being changed.
Till today the issue still not sorted out. My internet speed is still 2MBPs speed and FUP has not been reset for this month till date and today its 15th Jan 2014 half of the month is completed. And you people fit for nothing can't solve the issue till date. I have raised the complaint on 2nd of January 2014 and daily I am calling up sending mails regarding this nothing is happening only new ticket numbers are raised and status of the tickets is being changed.
This is too much Beam I received a call from one of there assistant manager and told he have sorted out the issue and asked me to check when i checked it was showing 15MBPs speed and FUP got reset but after the call when i checked the speed again its only 2MBPS and FUP is now again showing as Exceeded. This is fraud that they have done to close the tickets.
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+91 91 2121 2121
+91 72 8899 9999
Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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We apologizes for the inconvenience. Thanks for sharing the issue and other details with us. We will forward the complaint to the top management of the concerned team and they will shortly get in touch with you. We assure you that the issue will get resolved on HIGH PRIORITY.
Regards,
Beam Fiber.