[Resolved] ACT Fibernet — frequent internet service down | |||
Internet connection location : Lottegollahalli, Devinagar, Bangalore. 5600945. My complaint : - Frequent Internet service down for past 3weeks with downtime of 72hrs. affecting my business. - Customer service nos. take 9min. before you can speak to an customer service agent - Un-professional customer service, disconnect call. - Customer service do not have data (ACT Fibernet area customer support manager) Support Ticket#s as follows between 27May to 12Jun19. : Ticket# SR[protected] Ticket# SR[protected]same ticket# re-raised) Ticket# SR[protected] Ticket# SR[protected] Resolution requested : - No downtime for internet service - Compensation for downtime of service Rupal Was this information helpful? | |||
Jul 22, 2019 Complaint marked as Resolved customer support has been notified about the posted complaint. Verified Support Jun 14, 2019 ACT Fibernet Customer Care's response Dear Rupal Durgule, We regret the inconvenience caused. Please be assured that our team is looking into this. Regards, ACT Fibernet | |||
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Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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