[Resolved]  ACT Fibernet — From 3 days no connection

Address:

Chennai, Tamil Nadu, 600061

Am writing this complaint again, in this month. not even a month they rectified the issue 15 days back, now again issue. since last 3 days i dont have connection. i get weird response from your support. Thursday 19th i raised complaint ( [protected]). support team said within 24 hours it will be solved. after 24 hours they say we need max. 5 days to solve issue.

i dont understand what is the problem with ACT.in a month how many days their internet cable will get cut ? ( this is response from support team) Is ACT unprofessional and unorganized company? Well my next house is getting Net connection, am not . hope this sentence understand the issue

I dont know how many days they need to solve a issue . Whole company behave like politicians, always they go back on commitments.
i feel even management is not bothered to look at customer issue.