ACT Fibernet — FUP Exceeded - False Alarms or is this deliberate cheating of customers

Address:	Bangalore, Karnataka, 960068
Website:	portal.acttv.in/web/blr/home

Account No:[protected]Bangalore, India)
For about a year after subscribing to ACT, everything was fine with my ACT Rapid package with the limit of 30GB. But since a few months back (about Aug 2016), I started getting this FUP limit exceeded, although there was no change in our Internet Usage patters, we do not download movies, etc, But believing that my usage might be near the Border of 30GB limit, I upgraded the package to ACT Storm (mind you the web-side did not allow me to upgrade the package to one level up, which is what I wanted to do, but had to upgrade two levels up).

So, I upgraded to ACT Storm about in November, with download limit of 7GB, and this month within 20 days, it says that I have exceeded the limit of 75GB,

This is plain looting the customer, if ACT does not act on this, I am for sure changing to some other ISP provider,