[Resolved]  ACT Fibernet — Fup limits reaching without usage

Address:

Bangalore, Karnataka, 560034

Customer number 10720179

My ACT Fibrenet package is 60 GB per month. It is getting consumed in 10 days. We are 2 people in the house and in no way hhave we used so much data. Generally our usage does not cross 20 GB in a month.

I have strong suspicion that ACT is using false meters so that we are compelled to reset FUP by paying extra money. It has been continuing for the last 3/4 months. I called the customer care and they said they would send me a detailed break-up of data usage. They did not send it. Meanwhile I am getting the message from ACT everyday urging me to buy extra internet data package.

Dishonest business model !!! Everyone should be aware of this scam launched by ACT Bangalore