[Resolved]  ACT Fibernet — FUP reset scam

Address:Bangalore Urban, Karnataka, 560066

Act fibrenet is doing fraud in the name of fup reset. hence i stopped resetting fup and carefully using 70 gb of given data. but to my surprise it has exhausted within 25 days in last month. i was shocked to see my fup has reached when i can say i hardly used 30 gb. i called customer care and the stupid guy said to me that i only have used as if he is monitoring my internet usage through the back of the window. it was too annoying.
I waited another 5 days so that in next month the fup will automatically reset which is on 1st of every month. but again to my surprise it was never reset until the evening of the 1st of the month. it was a horrible experience. my scheduled worked was affected and it costed me a lot of money. this customer care people are useless. i am going to disconnect act fibrenet and will go for local isp. at least they provide uninterrupted service unlike act.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Valued Customer,

We will look into it and get in touch with you.

Warm Regards,
ACT Fibernet
Dear Valued Customer,

The above mentioned grievance has been resolved. For further queries SMS TC HELP to[protected] from your registered no.

Warm Regards,
ACT Fibernet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ACT Fibernet
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    4526
    Pending
    514
    Resolved
    2325
    ACT Fibernet Phone
    +91 91 2121 2121
    +91 72 8899 9999
    ACT Fibernet Address
    Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
    View all ACT Fibernet contact information