[Resolved]  ACT Fibernet — GX Box (Direct Fiber)

I was using act for past 6 months. During the recent times, i was facing a lot latency issues while attending meetings. So i complained to act and they told to move with GX Box Option. So I raised a ticket at 17th of June for gx and till today (as 27th of June), no process were done. And even they asked me to make payment of Rs.2200/- and i processed that payment too. And my Account Id is [protected]. The worst isp i didn't ever seen in my life. Till today i didn't even received a call from act gx team and I've tried reaching the customer care, but pinging them is simply waste of time, because i waited for more than half an hour but the call got disconnected. And they are not ready to refund the amount to me.

"People Please don't get cheated from act fibernet Coimbatore, as they often give us wrong commitments."

There are a lot of better isp's in Coimbatore, So Just try to move with other isp's.
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Aug 1, 2022
Complaint marked as Resolved 
ACT Fibernet customer support has been notified about the posted complaint.
Verified Support
Jun 28, 2022
ACT Fibernet Customer Care's response
We have noted your concern and we will get back to you with an update.
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