[Resolved]  ACT Fibernet — Harassment from your Collection Team - Shankar

User / Account id d –[protected] – Arthur B Pais

We wish to bring to your notice that for the past 10 days the internet connection has been crawling and each time your team says restart the hub. Please have someone look into this.

Please also ask your collection team not to harass us. Our bill is only due on 17th Feb 2022 why are we getting calls saying pay your bill. We have never defaulted till date.
If this harassment goes on we will take you to the consumer court.

Your collection team person Shankar – id 15006 called just now from telephone no. [protected].

Please sort these issues out.
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Mar 16, 2022
Complaint marked as Resolved 
ACT Fibernet customer support has been notified about the posted complaint.
Verified Support
Feb 13, 2022
ACT Fibernet Customer Care's response
Hi, We regret the inconvenience caused. We will arrange a call back from our concerned team.
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