[Resolved] ACT Fibernet — having network connection issue

sreenivasulu jayavaram

from Delhi, Delhi

Address:

Lake City 5 th cross, Bangalore, Karnataka, ,560068

Hi

My name is sreenivas. I am not able to connect act fibernet, my account id is[protected]. I paid bill also till nov 15 th. They are not provided internet still last 3 days onwards.

I have mailed to applette and contacted customer service but no response.

So, if i will go for disconnection the remaining days as whom will pay me?

Why you're not responsible to my questions?

Waiting for resolution asap

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Dec 1, 2019

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Oct 30, 2019

ACT Fibernet Customer Care's response Hi Sreenivasulu,

We regret the inconvenience caused. Please be assured that our team is looking into this.

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Comments

dotindia

from New Delhi, Delhi

Dear Sir/Mam please complaint here against any internet service provider
Government website link => pgportal.gov.in

=> Click here to sign up => pgportal.gov.in

=> After Register Your Account and Login your Account

=> Lodge Public Grievance

=> click on I agree that my grievance does not fall in any of the above listed categories

=> Concerned authority of grievance

=> click on Central Government

=>select Ministry/Department => Telecommunication

=> Description

=> security code

=> submit