ACT Fibernet — High Charges for Internal Shifting

Hi i am a existing customer for ACT broadband.
I n want to change the router to one of my near room.. When asked for the customer care for this, The charges they told is 650 which is very high.
I have the extra cables and routers, but for this they r charging too much for an existing customer...

Is this a worth?
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ACT Fibernet customer support has been notified about the posted complaint.
Verified Support
Jan 23, 2021
ACT Fibernet Customer Care's response
Hi Yogesh, We regret the inconvenience caused. Please share your account number for us to assist you.
Jan 24, 2021
Updated by Yogesh Lr
Acc number: 10406456
 
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Acc Number: 10406456

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