[Resolved]  ACT Fibernet — Horrible service, no network every alternate day, no permanent resolution

Address:	Bangalore, Karnataka, 560017
Website:	www.actcorp.in

We recently taken act broadband connection and now regretting our decision as have taken 6 months subscription for the horrible service.in one month we has to face network issue 5 times (No network). Also in last 2 dats 3 times network issue. Every time only one answer will be taken care in 24hours. No permanent solution. We are frustrated with the horrible service. Customer care executives are not well trained, doesn't have any idea on escalation matrix or empathize will customer and doesn't even try to understand the issue just gives a standard mugged up answer. If this network issue is happening everyday they should send technician to check and give permanent solution. No focus on customer delight. Horrible service.